Month: May 2018

When business people speak of innovation, the focus is usually on a pioneering product or state-of-the-art service that will “revolutionize the industry.” But innovation can apply to any aspect of your company — including customer service. In fact, innovation is known to improve customer support! Many business owners perceive customer service as a fairly cut-and-dried … Continue reading “4 Ways to Encourage Innovation & Improve Customer Support”